Service and Maintenance

Every customer has unique requirements, which is why all our deliveries are tailored solutions designed to meet the specific conditions and needs of each facility.

A common thread across all our projects is that delivery does not mark the end of the journey – it marks the beginning of a long-term partnership. Our goal is to ensure that the facility’s functionality and performance are maintained at the highest level, year after year.

To achieve this, we offer service agreements tailored to each customer’s specific requirements and operational needs. The agreements can range from regular functional inspections and scheduled site visits – including detailed reports, recommendations for corrective actions, and quotations – to comprehensive fixed-price service contracts, where we take full responsibility for operation, maintenance, and compliance with all applicable requirements.
A service agreement may include multiple site visits each year, during which we carry out tasks such as cleaning, replacement of wear parts, and inspections of ventilation systems, acoustics, and safety-critical functions.

All service is carried out by STAPP, ensuring that the work is performed by technicians with a thorough understanding of the systems’ design, functionality, and operational requirements. This gives our customers the confidence that their facility will always remain in optimal condition – maintained with the same high standards of quality and precision as on the day it was delivered.